Impactful Employees

Paul Craddock

Technology Center Manager & Product Development

How long have you worked for Impact, and what do you do?

I began working with Impact in its infancy in January 2006 when we had a small single unit lab at St. Agnes in Cornwall. From this remote start, the company grew to where we are today, with a significant Global Technical Center, in the capital of our County, Truro. Prior to Impact and my start at Schlumberger, I served in the Royal Air Force, traveling extensively worldwide and deploying as a medic with the Desert Rats in the 1991 Gulf War.

What is your favorite part about working at Impact?

Even though we started as a small company and have grown significantly over the years, we still can be agile, react to market conditions and customer needs. At the Global Technology Center, we focus on research and development and support all business regions globally for high-end customer technical service, requiring us to use our field and fluids experience for a rapid and effective turnaround.

What are some of your proudest achievements at Impact?

I’m responsible for our quality standard ISO9001. We transitioned to the current standard with the expansion of this system without issue. We recently brought our QAQC facility into this standard within the first year of this laboratory being open. For several years I have been a member of our Impact Our World charitable committee and feel proud to identify and highlight applicable charity organizations. Most importantly, as we have a young and enthusiastic team at the Global Technology Center, we lead and mentor the next generation of scientists in our field.

What do you like to do outside of work?

I love to cycle and train, cycling 150 miles per week throughout the year. Even though I am a little on the mature side, I still race in Time Trials and Criterium Races and, on many occasions, appear to be just as old as the commissionaires. To give back to the sport and my club, I am a Level 3 Coach (the highest grade possible) and have the Club Welfare Officer’s voluntary position for children and vulnerable adults.

What is your favorite part about working at Impact?
As a small company with significant growth over the few years, we still can be agile, react to market conditions, and customer needs. At the Global Technology Center, we focus on research and development and support all business regions globally for high-end customer technical service, requiring us to use our field and fluids experience for a rapid and effective turnaround.

 

 

 

CEO’s Perspective

Paul's military and science background have created the perfect mix of mentor and product development manager for our team. He is well respected by the team of scientists that he leads and he consistently delivers new product technology with value propositions that allow Impact to continue to evolve and innovate. Paul most significant strength is likely his process discipline.

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